Shipping Policy

At Vista Unique LLC, we are committed to delivering your furniture promptly and safely, whether you’re located in the United States or abroad. Our Shipping Policy outlines the details of our shipping process to ensure a smooth and transparent experience.

Shipping Destinations

  • United States: We offer shipping to all 50 states, including Alaska and Hawaii.
  • International: We ship to select international destinations. Please check our website or contact us at Vistauniqueus@gmail.com to confirm availability in your country.

Shipping Costs

  • Shipping costs are calculated based on the size, weight, and destination of your order. Costs will be displayed at checkout before you confirm your purchase.
  • We occasionally offer free or discounted shipping promotions—check our website for current offers.

Processing Time

  • Orders are typically processed within 2–3 business days. Custom or made-to-order items may require additional processing time, which will be communicated at the time of purchase.

Delivery Time

  • Domestic (USA): Standard shipping takes 5–10 business days, depending on your location. Expedited options may be available at checkout.
  • International: Delivery times vary by destination, typically ranging from 10–20 business days. Customs clearance may affect delivery timelines.
  • Estimated delivery times exclude processing time and are subject to carrier performance.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. Use this to monitor your package’s progress. If you have questions about your shipment, contact us at Vistauniqueus@gmail.com or +84 984 177 021.

Shipping Carriers

We partner with trusted carriers to ensure safe and reliable delivery. Carriers may vary based on your location and order size.

Important Notes

  • Address Accuracy: Please provide a complete and accurate shipping address. Vista Unique LLC is not responsible for delays or losses due to incorrect address information.
  • Customs and Duties: For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.
  • Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and provide a replacement or refund as needed.

At Vista Unique LLC, we strive to make your shopping experience exceptional from order to delivery. Thank you for choosing us to furnish your home with sustainable, high-quality furniture.